Search Hotels in Municipality of Gouda

"Room was great, very clean, comfy bed. Customer service was lacking unfortunately. Check-in was slow but ok. The girl at the desk mentioned a new system being the cause of the delay. There were a few people waiting but only one person behind the desk. Checkout was actually terrible. We left early, about 6am. The girl behind the desk had headphones on and didn't remove them until we were right at the desk (she did see us coming). I had to tell her the room number three times in the space of 5 minutes. It took her a while to 'log into the system'. I mentioned we needed to catch a train and that we had paid on arrival. Perhaps she could email me if anything else was needed. She said she couldn't allow us to leave until she checked the room on the system. Frankly, she needs to be taught some manners. Have never had a reply like this! Very disappointing as up until that point, the experience had been great. I'd probably consider going back but I'd be very mindful of staff and their attitude. "

"The room was nice, the staff were professional, the bathroom wasn’t the cleanest and the walls were paper thin. I could hear everything that was happening in the rooms beside me and above me so it didn’t make for the best nights sleep. Close to the airport though and convenient for why I was there. "

"One of the worst experiences I have ever had. Due to the global situation and the closure of several airports, my family was unable to reach Amsterdam, yet the hotel still refused to reschedule my stay. Completely unbelievable and extremely disappointing"

"Room was available at check in from our flight which arrived early afternoon. Friendly professional staff. Nice clean room overlooking concourse. Seperate bath was particularly welcomed for a relaxing soak after a long flight. Good choice on menu in restaurant in evening and excellent buffet breakfast."

"Perfect stay. Professional, friendly and helpful staff."

"Clean room, was able to check in early, and staff was amazing. Pretty good breakfast esp the pastries. Wish there were water fountains (or that they were more visible if there were any)"

"The hotel is well located for easy transfer with the hotel shuttle bus to and from the terminal for an overnight stay. Breakfast was a pleasant surprise in terms of the quality and range of items available and can satisfy even a vegan. Staff were friendly and helpful in answering questions. "

"Room was Spacious , and the staff was also very Helpful. "

"Yes"