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"Great location"

"Clean room, convenient location, but the room is small, only one chair available to sit."

"Clean Room. Helpful friendly staff. Good Breakfast"

"Very clean, modern. Staff were very helpful."

"Very underwhelmed by our stay. We had room 122 for 4 nights. Bed was terrible - old and sunken, really uncomfortable. Battled spiders nightly. The worst was the shower - understanding that the hotel is really old and plumbing is tricky- we had zero water pressure unless the water was scorching hot. Like burn your skin hot. We notified the front desk but that was as far as it went. Thankfully the weather wasn’t hot - no fans or much air circulation with the small windows. The staff was friendly,...

"Good"

"Loved the cruise themed rooms. The room was spacious and had everything we needed. Quick Uber trip to train station so perfect for exploring the wider area. Staff was extremely friendly and helpful. Breakfast options were great and appreciated that it included brunch hours as well. We will stay here again."

"I stayed here because we went to the theatre that was 10 minutes walk away. Close to Southampton shopping area. The hotel was very comfortable and the staff were very friendly and helpful. We had breakfast which was very good. Would definitely stay here again."

"Great old world feel"

"Really helpful staff. Super breakfast. Quiet at night. Perfect."

"Staff were friendly and helpful. Check in seemed to be okay for British people but was unable to use self check-in as a foreign traveller. Had to check in at bar."

"Excellent for overnight or short stay. Room heating not very efficient,just warm enough with it up to maximum. Breakfast would be better if staggered times were given as a lot of people arrived at once! Large families tended to be at the tables for ages. Noisy with children and perhaps a designated family and children’s dining area would be helpful."