"Everything was clean and the staff was very friendly and helpful!"

"One of the most frustrating hotel experiences I’ve had. My parents flew in for my graduation at Northwestern and were stranded due to severe weather delays. While trying to quickly book a room on Expedia at the airport, I accidentally selected the wrong date due to connection issues. I realized the mistake within 30 minutes and immediately contacted the hotel. Despite explaining the situation, they refused to adjust the date or offer any flexibility—even though the request was made almost...

"My reservation was canceled by the hotel due to an error on their part. They were not commondating and rude. Im still waiting on my refund. "

"The property is under construction so ALL DAY there is power tool noise from two floors above my room and ZERO quiet to make calls or watch TV. Don’t stay here unless you are out of your room all day. It starts at 8 am and goes til 6 pm. The hotel should really do something for their guests to compensate for the disruption. You seriously can’t think and the noise is very nerve wracking to constantly have to listen to. Horrible stay "

"The pool has a 20 person capacity which doesn’t make sense to have 250rooms and not everyone can use the pool let alone need to monitor it. It was under maintenance half the weekend of the stay. You have to pay additional for the breakfast package. The rooms were clean the 3 staff members were nice. This is not a spring break hotel. "

"BEWARE-the elevator was broken when we were there. Only option was to take the stairs...up to the 4th floor where our room was...and all the way back downstairs."

"Wonderful staff at breakfast "