"When I booked this property, I did not think all of it was not renovated. I should have done my research more. The room i received was not up to par, not only it was far side of the resort, as well as the sheets had mold spots on them. After going to the front desk to ask for a different room, not only because when i booked that was not what i booked for but i don’t want to stay in no room that the bed have mold. The young lady at the front desk was very understanding and tried to resolve things...

"I didn't participate in the activities nor the breakfast."

"Look, I’m not knocking the place, just sharing my experience. Take it for what it’s worth. After researching options for a 15-year-old spring break, I chose Westgate Villas Resort in Kissimmee. It’s a large, clean, very family-oriented property. Where it falls short is food and flexibility. There are four options. El Amigo is standard Mexican. The arcade spot is typical fried food. The water park burger spot is actually solid, but it closes whenever the weather shuts down the park, which...

"Hot tub was very small, yall might as well not even gave us a balcony. Room was very clean, staff was nice. "

"Stayed at this property for a short Universal trip. The location is great. It was one adult and two teenagers, so we got a two room suite. Lots of room and very clean. The pool area was nice as was the dock and the little arcade was a fun addition. Definitely a location we’ll return to for future trips and one I’d recommend if you have older kids and need space. Two things guests should be aware of: 1. The shuttle is very limited and not really helpful if you’re trying to get the most park...

"Everything was close to our stay we was very satisfied "