البحث عن فنادق في بونتا سام من AED 409

"The staff was very helpful and fast with service."

"Room service and activities"

"1000 out of 10. Perfect location for peace and quietness. Didn’t stay long enough but they definitely cater to you through the entire stay."

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"This place as just okay. We stayed in an elite room which gave us butler service. Our butler, Roman, took hours to respond, gave us incorrect dinner reservation times and was overall underwhelming. The pools were warm? Literally felt like bath water which is not what you expect in Mexico. Espically when the beaches are full of seaweed. We spent most of the time off resort due to this. Lights in the pool were all ripped out and it seemed to not have great filtration. Drinks were good when...

"Unfortunately, my stay was very disappointing from beginning to end. On the first night, the air conditioning in my room did not work, making it very uncomfortable to sleep. I reported the issue to the front desk, but they did not offer to move me to another room. In addition, there was no hot water, which made the experience even worse. I also had an unpleasant experience at the adults-only pool. I was told that I could not stay in that area, yet at the same time there was another adult...

"Food was amazing, room service was a plus, the staff was excellent, and the vibe was everything that I expected"

"Exactly what my boyfriend and I wanted for a summer trip, we hung out by the swim up bar and beach and just enjoyed the amazing food and service at Excellence. The Indian food at Basmati and sushi at Spice were to die for. The breakfast at The Lobster House, a total hit. And the kiwi margs ended up being the drink of the weekend! If you want a gorgeous, relaxing but very entertaining resort to eat some of the best food in Mexico at, this is your spot. Also, the service alone deserves its own...

"Precio calidad excelente"

"Pools were a little dirty"

"The services are top notch"

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"Absolutely the best hotel, Casa Las Tortugas, in the best vibey place, Isla Holbox"

"Todo"

"La habitación no la limpiaron bien, no nos hicieron cambio de toalla ni limpiaron los vidrios del baño."

"Very nice place. People so friendly and nice."

"The staff was excellent and helpful from the moment we got there."