البحث عن فنادق في بونتا سام من AED 409

"Truly an amazing place to stay. The staff is great, and the food is amazing. Will definitely come back."

"Room service and activities"

"My wife and I had an amazing stay at Beloved Playa Mujeres! From the moment we arrived until the day we left, the service was absolutely outstanding. Every staff member we encountered was friendly, attentive, and genuinely made us feel welcome. We stayed in a beautiful swim-out suite, which was the perfect place to relax. The food exceeded our expectations with plenty of delicious options at every meal. A special thank you to Alex for taking such great care of us with beach service. He was...

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"This place as just okay. We stayed in an elite room which gave us butler service. Our butler, Roman, took hours to respond, gave us incorrect dinner reservation times and was overall underwhelming. The pools were warm? Literally felt like bath water which is not what you expect in Mexico. Espically when the beaches are full of seaweed. We spent most of the time off resort due to this. Lights in the pool were all ripped out and it seemed to not have great filtration. Drinks were good when...

"Unfortunately, my stay was very disappointing from beginning to end. On the first night, the air conditioning in my room did not work, making it very uncomfortable to sleep. I reported the issue to the front desk, but they did not offer to move me to another room. In addition, there was no hot water, which made the experience even worse. I also had an unpleasant experience at the adults-only pool. I was told that I could not stay in that area, yet at the same time there was another adult...

"Food was amazing, room service was a plus, the staff was excellent, and the vibe was everything that I expected"

"Pools were a little dirty"

"Exactly what my boyfriend and I wanted for a summer trip, we hung out by the swim up bar and beach and just enjoyed the amazing food and service at Excellence. The Indian food at Basmati and sushi at Spice were to die for. The breakfast at The Lobster House, a total hit. And the kiwi margs ended up being the drink of the weekend! If you want a gorgeous, relaxing but very entertaining resort to eat some of the best food in Mexico at, this is your spot. Also, the service alone deserves its own...

"Precio calidad excelente"

"The services are top notch"

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"The rooms were clean all the time Staff was great The beach was beautiful clean clear blue water The kids club was great my daughter enjoyed it We didn’t get a chance to try all the restaurants but we tried the buffet during lunch honestly was disappointing however we tried the breakfast it was amazing from the omelette stations to the crepe station and so many options was great Tried the Italian restaurant the pizza was delicious but the pasta not so great"

"Todo"

"Para el todo incluido, la comida pesima."

"Very nice place. People so friendly and nice."

"The staff was excellent and helpful from the moment we got there."