"Staff was very nice and helpful."

"Best husband/wife vacation we have ever had. Don't expect too much of a party atmosphere, but if relaxation is what you need this is the place."

"Overall great, at times food is not plentiful multiple restaurants are shut down for 1 hour and half intervals for conversions to next meal time, when on vacation waiting to be able to eat is a mood killer especially when your hungry."

"We (my wife, our 18-year-old daughter, and I) spent two weeks at this resort in June–July 2026. Overall, we enjoyed our stay; however, our check-in experience was awful (at least initially). We were offered several room upgrades, which we politely declined, only to be told that the room type and bed configuration we had booked were not available. We suggested that, in that case, the hotel should offer us a complimentary upgrade (after all, it wasn't our fault that the room we booked wasn't...

"Great Pool, friendly staff, average food, but waives is the lowers category in Iberostar, if you want to have better experiencia: Iberostar selection Maya is your Hotel."

"Resort was SO clean, friendliest staff, so accommodating, great food selection, entertainment at pool during day as well as shows in evening made our trip so fun!! Shout out to Fernando & Valentin for being so wonderful & fun!"

"Love this place, no complaints, wait they reopened again"

"Beautifully laid out property with natural landscaping, an interesting howler monkey rehabilitation program onsite, and meandering footpaths and foot bridges connecting you to the resort areas. Food was very good and the beach was beautiful. One of the best and most pleasant resorts in Playacar. Good tip: When shopping in town, insist on using your credit card and pay in U.S. dollars. Let your bank card do the currency exchange for you. Don't fall victim to sneaky math or offerings of 'free'...