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"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

"The property and communication were just fine upon arrival, however the one toilet in the property became unusable the first day as the flusher jammed so we had to book a hotel room that night not knowing if it would be fixed or an alternative solution would be available. Late in the evening they said they had a work around for flushing the toilet and it was fixed the next day but they offered no relief from the extra expense we had to make sure our family had a bathroom to use. No refund. No...

"We enjoyed our stay just the shower was a bit hot then cold everything else ok"