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"A lovely place with all the amenities"

"Spent over an hour driving round Wrexham trying to find the place, useless directions despite ringing the host to clarify. Apartment was small, dirty, stained bedding and the mattresses were awful! So bad that none of us could sleep, left the next day, even though we were booked for 2 nights, none of us could face another night there so we drove home. Will be submitting a formal complaint. Expected more from Vrbo who I’ve booked some lovely holiday villas through before. They really should...

"Excellent communication from the host, had all the amenities that was required for a short stay city break. Location was ideal central to everything. "

"This small stylish apartment is almost unbeatably located and is comfortably appointed. We would have rated it 5 stars overall except for some mildly irritating features such as the bathroom lights operating on a movement detector switch. No one enjoys the lights going off while you’re having a shower at night. The hand basin was also too small. Storage in the kitchenette was also somewhat chaotic. Nevertheless we enjoyed our stay and these were minor matters."

"It says in the information that essentials are provided yet there is no hand soap to be found in the property, no tea towel or way of drying the pots that were told to wash and no hand towels. All things that would be classed as pretty essential in a self catering property. Now onto the other things. The pans in the cupboard are grim and look like they were last used a month ago and never washed. The bathroom is in desperate need of a good scrub, the tile grout is grim, the shower door is grim,...