Search Resorts in Casselberry

"Airport shuttle and staff were very nice and attentive "

"Loved staying here, it was super easy to check in and have my luggage held while I walked the private path to Volcano Bay. Received a text when my room was ready and went up when I was done at the water park. The shuttle to the other parks and Citywalk was so convenient. The food options were great. I would definitely stay here again. "

"Overall, I enjoyed my stay. The room was clean and well-appropriated. The staff were friendly and professional. I stayed for 4 nights/5 days and I asked for housekeeping services on day 3, which was indicated as how often they would come. I was told not today, they would come tomorrow and I agreed. However, they never came the next day or at all and I had to ask for more towels and washcloths multiple times. Also, the cable television was not working and the WiFi signal was too weak to connect my devices to the TV. As I waited for a ride after check out, another party checked in. They were informed of the TV and they were not charged for an early check in at 11am. I was offered no such deal and no compensation for the same issue. I would stay here again, but there are some kinks and customer service related things that need to be worked out before I do. Thank you."

"No microwaves in the rooms "

"Nice rooms and friendly staff but be careful at the laguna restaurant which they will charge 20% tip without your permission where it is not obvious. The price of the buffet increased so it's not affordable anymore and enjoyable best to go out. I would definitely stay but not eat there . "

"We had fun and it was great for young kids. A bit crowded on weekend and the out dated. Also the prices for things were very high "

"This is a huge hotel. There was no direction in regards of where anything was. Staff pretty much didn’t care. Had to pay $34 day for parking. The music is extreme and loud at the pool area. The lights at the pool were never shut off and illuminated my room every night. If you want just a bed, pick a different hotel. "

"Very nice property. We stayed in a room with a view overlooking a small lake and the golf course. Very quiet the whole time. "

"Internet was fairly good, not its best. Front desk staff is exceptional, but housekeeping staff no one speaks english or understand when asking question."