Find Family Hotels in Castleton

"Staff were very helpful. There are some renovations ongoing at the moment. I was initially given a room that was still being renovated, so walked into a room with dust sheets on the floor and missing furniture. Staff were very apologetic and gave me 2 complimentary drinks at the bar while they prepared another room. Breakfast was amazing, really good quality and delicious"

"Clean hotel , room bland functional, expected more character and space in room for price. Small fridge useful, excellent location. Stayed as close to town hall for concert"

"The rooms were lovely and clean, parking was not intuitive but the staff put us right as soon as we checked about it. The breakfast was not our typical food, although the coffee was great. We would stay again as the location was perfect for our needs and the staff excellent."

"I booked the room months in advance. About 1-2 weeks beore my arrival I got a generic email saying there would be noise from events during my stay. I expected a reasonable distant level of noise. What I got on the Saturday evening was a very loud singer and music in a stage area directly beneath my room. The floor was vibrating! I asked to move, but was told there were no more rooms. Having had a long journey to the hotel, I was not impressed.This loudness went on for hours until midnight. On the Sunday evening there was a wedding disco also directly beneath my room which was also loud. The hotel should not have let out the room. It was an experience I never wish to repeat! NEVER AGAIN!"

"Pros: parking and good central location. Well priced. Cons: tired and dated rooms. Too warm despite turning the thermostat right down. Helped by opening window but loud road noise so not ideal. No bottled water in the room. Got phoned by reception at 7.15 am to come to our room to access the safe and retrieve the passports of previous guests! Not the wake up call I wanted on what was supposed to be a relaxing weekend. Staff member was lovely and very apologetic and offered us free breakfast. nice gesture but not one that was of any use to us. Check out the following day - no questions asked about our stay - I had to ask who I could give feedback to. Just not very interested and no other compensation or gesture for poor stay offered. Won't be back!"

"Had a small breakfast in the bar.The staff in the bar and the hotel in general were very polite and helpful."

"Small but comfortable and clean room. As it is historic and old building atmoaphere was incredible, but it wont have the new big windows in the room etc. But beautiful, comfortable stay"

"Great room"

"The room was very clean and well stock. Downfall on no storage for luggage & a lot of wasted space. Staff were very helpful in the main lobby but not so much in the gym/spa. Free parking came with the room type so that’s a bonus. "