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"This is an older hotel, but okay."

"Very clean! Close to everything in Golden. Easy to find. We had to leave at 5:30am and the man working the front desk was also the valet given the early time. He was very thoughtful and turned on my seat warmers for me when he pulled the car around. "

"We had a great stay here!!! Everyone was very accommodating and the room was nice and clean upon arrival!! The location was perfect for easy access to the city or mountains. We truly enjoyed our stay. The bartender down stairs was super cool too!! We enjoyed talking with him! Golden is a GEM"

"The property was immaculate with a clean, refreshing smell everywhere you went. Food at buffet and all restaurants we tried was delicious!"

"Was nice trip"

"It was quick nice and easy. Very helpful, nice and friendly staff "

"Staff was great! Helped with giving out a map and showing how to get around town! Would definitely stay here again! "

"This place is disgusting! I couldn’t believe how dirty the rooms are. It’s an absolute nightmare. Go anywhere else but here if you want to have a decent room that has working AC and is clean!! "

"Though the property is only a couple of years old, the handle fell off the shower door, an electrical outlet was missing a cover and bedding was torn and frayed at a corner. The rooms were clean, as was the casino. Room service food was surprisingly tasty. It took three tries to check into our two rooms, which were not ready at the advertised check in time. The minibar in one room wasn’t stocked with snacks. Couldn’t get the fridge door open if I’d wanted to enjoy a beverage. There’s some kind of high tech display that charges you for a snack item if you just pick it up off the display rack. Had to go back to the front desk to ask for info about where amenities were located, and still couldn’t find the pool. The exercise room looked clean and well maintained. Overall, it wasn’t an experience I’d choose to repeat. It wasn’t a welcoming, friendly atmosphere, except for the valets, who were great every time we needed anything. The manager on duty at check out mostly made excuses for the poor service and as much as said that if you book through apps like Expedia you don’t deserve the best service. A return visit to Cripple Creek will be at a different hotel/casino. "