"We had to walk up 42 steps to get to our room carrying our baggage. The place is adequate but dated and the hot water difficult to adjust safely. A window in our room was ajar and there was rot and mold around the frame which caused us to leave it that way. There is no one attending the front desk as the person who checked us in did double duty in the restaurant. The food was fine. "

"10/10"

"Only stayed 1 night , room was amazing (rm14) lovely large comfortable bed ,tea /coffee/biscuits in room , hotel was lovely ,staff very friendly , had breakfast, lots choices ,full English cooked to perfection, hotel in great location and also parking ,would definitely stay again ."

"we have stayed here many times before. Great place and staff. The room could have been a little cleaner. "

"Very comfortable bed, spacious room with a comfortable couch that could be converted to a double bed. I didn"t need it but ideal for someone with a child. The best place zi stayed in a excellent value"

"Nice food friendly people "

"Meeting in location and found this little gem. Very efficient and accomodating. The onsite parking is a clear winner with tasteful interiors and a great bar! What more do you need!"

"Great location for Kew, we had a lovely stay. "