"Hotel was excellent. However they put us in the wrong room. My last name was the same name as another guests first name and they put me in that room. AND they charged my account a large sum for a room that I had already paid in full for. Finally got that straightened out and the charge recalled and thought everything was ok. UNTIL the day after I checked out my wife checked our account and found that we had been charged for another room. Had to call again. After several conversations this...

"I would like to sincerely Thank Alicia for the outstanding job she did coordinating my mother’s retirement party. Your professionalism, attention to detail, and dedication helped make the event truly memorable for our family and guests. From the decorations and organization to the overall atmosphere, everything came together beautifully. We hit a snag with a leak in the second room, Thank you for improvising and coming up with solutions quick! My mother felt incredibly honored and appreciated,...