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"Incredible resort. Friendly staff across the board. Would definitely recommend staying here in La Fortuna with or with out kids. Loved the natural hot springs! Best massage hands down! "

"The thermal pond did it for me. All in all the resort was awesome!"

"Very beautiful property, room was spacious , food was good. Front desk Staffs are okay. - they did their job but not as welcoming or accommodating as staffs in other resorts in Carribean. And don’t expect early check in, the front desk have us wait till 3pm to check in ( I guess the room was ready before check in , I was waiting at the lobby, but they didn’t notify me the room was ready until I ask them if it was ready at 3pm. Restaurant staffs were really nice and excellent service. I...

"Rooms were very clean. It was a very enjoyable stay. "

"The hotel itself is beautiful, the staff is very courteous and the premises are gorgeous. It’s nice to have a volcanic water pool even though in my opinion it should not be so hot. Both my girlfriend and I got a little dizzy after a while. I do recommend staying there though. The breakfast is fantastic! Location as well."

"Beautiful grounds and interesting design "

"Excellent hotel with 28 natural hot springs.. staff was excellent and located at convenient location. Nice buffet breakfast."

"Beautiful, clean and great service."

"Absolutely wonderful "

"Birding is spectacular. The grounds and trails are amazing. So many plants and animals. Beautiful views. Rooms are basic but clean. Food at the restaurant for dinner is average but service was consistently great. Breakfast was better. Overall service was excellent."

"Amazing place "

"Friendly staff! Our rental car company left us without a car and they arranged for someone to pick us up from San José!! Chill atmosphere responsive staff!! Really the best experience I have ever had at a resort!! All the hot springs so nicely kept and accessible!! ❤️❤️❤️"

"Equipe gentil , quarto com varanda deliciosas, rústico e bem confortável, podem ir vão gostar"

"The staff was very welcoming and friendly our whole stay. We enjoyed the many offerings from buffet breakfast including pancakes, made to order omelettes and fresh fruit. The room was a decent size with a large bathroom and felt very private. We especially liked the balcony and could sit out in the rain to watch the birds and look down at the beautiful gardens. "

"Everything was amazing. Beautiful grounds, the room was cozy and modern and the staff was extremely accommodating. Definitely recommend this hotel. "

"Great place. Highly recommend one of the cabin on the hill. The view of the volcano is breathtaking and being able to see it from your room’s window is priceless. Also, the place is kept very clean and the restaurant serves very good food at affordable prices. Overall it was a very good experience "

"Very clean room. Good location really close to the airport. Shuttle was prompt and frequent. Service was friendly. Some noise from planes flying overhead. Very few food options nearby. Overall pretty good, especially for an airport hotel. Traffic in the area can get crazy."

"The staff and accomodations was beyond our expectations. The best part of our 10 day vacation in Costa Rica. I would recommend this resort to anyone. The moment we stepped foot on the property we were treated to first class service. We will be back and look forward to staying another vacation at this amazing resort "

"Room was always clean, and the staff were amazing!!"

"Clean rooms, excellent service, beautifully kept grounds. Hot springs and resort was quiet and peaceful. Room is a bit dated but overall excellent experience. "