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"I didn't like that they told us that really we have the right for a small refund and then they retreat"

"Great experience !"

"Thermal water pools were amazing. Had a great stay and la fortuna is a must visit"

"Spa"

"We had a wonderful stay! The staff was incredibly friendly, attentive, and always willing to help. Both the regular pool and the hot springs pools were amazing and very well maintained. Everything was clean throughout the property, which made our stay even more enjoyable. The breakfast was also delicious, with a great variety of options. We would definitely stay here again and highly recommend it!"

"This property has an incredible view of the volcano and the most amazing trails right on the property. The property is full of wildlife, and we were able to watch spider monkeys swinging from the trees from the balcony of our room, as well as watch a variety of native birds and other native creatures without going anywhere else. My kids enjoyed exploring and were so excited every day to see what new animals they would discover. I just wish we had longer to explore! The staff was also super...

"The environment is pleasant, and the amenities are very clean. The staff members are kind."

"Highly recommended! Very clean and quiet place. Breakfast was excellent and the staff very friendly and welcoming. The hike on the property was a nice activity and the sunset view was beautiful."

"Cada habitación debería tener al menos un par de buenas sombrillas Al igual que ponen batas"

"Loved the design of this hotel and all the hidden coves. Family friendly amenities and wonderful rooms"

"One of the best hotels we have ever been to. So beautiful. I can’t say enough great things about this resort. Amenities, staff, the views. Highly recommend. You won’t be disappointed!"

"Very centrally located. Great staff. Rooms overlook forest and farm. Floors can get slippery with all the condensation. They provided umbrella in room which came in handy. Breakfast was just ok. They have an egg station to make your eggs the way you want. Fresh fruit and coffee. Very minimal options for Gluten Free. Pool is nice and central and open from 9 am to late at night. Offers beverages and food at the pool and has great Spa amenities.if I were to stay in Lafortuna again I would stay...

"Had a lovely stay. All of the staff are wonderful and so accommodating. They go out of their way to make for a special stay. Grounds are immaculate. Loved seeing all the wildlife."

"The view of the volcano was stunning !"

"Las Termales y excelente desayuno"

"Clean room and excellent housekeeping with a beautiful backyard to our hotel room, overlooking arenal volcano! The included breakfast buffet was delicious with many options, fresh juice and ripe fruit. The restaurant was a little expensive, and there’s a popular coffee shop within walking distance of the resort. The hot springs weren’t particularly busy when I went, and they were like warm bath water. I tried all except for the hottest at the very top, there were 11 pools total. It’s a nice...

"Great experience!!! Staff friendly, very attentive. Property with excellent conditions, great views. The only thing negative to mention is how to get to the hotel, street in very poor conditions. When you drive the first time is very uncomfortable because you think you are lost, but not your are on the right way LOL"

"Cuarto - la regadera estaba un poco obstruida así q se acumulaba mucha agua en el piso mientras se baña Desayuno - bien Staff - muy muy amables Perfecto para familias , no alcohol no ruido"

"Clean and quiet; friendly and helpful staff; breakfast not included."

"We really enjoyed our stay. We would come back to the place."