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"Incredible resort. Friendly staff across the board. Would definitely recommend staying here in La Fortuna with or with out kids. Loved the natural hot springs! Best massage hands down! "

"Gorgeous setting. Excellent in every way "

"Very beautiful property, room was spacious , food was good. Front desk Staffs are okay. - they did their job but not as welcoming or accommodating as staffs in other resorts in Carribean. And don’t expect early check in, the front desk have us wait till 3pm to check in ( I guess the room was ready before check in , I was waiting at the lobby, but they didn’t notify me the room was ready until I ask them if it was ready at 3pm. Restaurant staffs were really nice and excellent service. I...

"Rooms were very clean. It was a very enjoyable stay. "

"Everything was great. The pools and hot tubs were clean and uncrowded. The room was fantastic with a great volcano view and the staff was very helpful. No kids running around added to the experience. "

"Great accommodating staff "

"We enjoyed our stay very much! The hot springs are wonderful! The staff were very helpful. The room was spacious and clean. The breakfast was exceptional- fresh squeezed orange juice, omelette bar, etc. We will stay there again!"

"Beautiful, clean and great service."

"can't beat the surroundings, spacious well apointed rooms, pretty good restaurant. The cost reflects the level of accommodations."

"Birding is spectacular. The grounds and trails are amazing. So many plants and animals. Beautiful views. Rooms are basic but clean. Food at the restaurant for dinner is average but service was consistently great. Breakfast was better. Overall service was excellent."

"great rooms - whole campus has an incredible attention to detail and customer service"

"Staff were great. The hot pools were amazing"

"Equipe gentil , quarto com varanda deliciosas, rústico e bem confortável, podem ir vão gostar"

"I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!"

"Everything was amazing. Beautiful grounds, the room was cozy and modern and the staff was extremely accommodating. Definitely recommend this hotel. "

"Great place. Highly recommend one of the cabin on the hill. The view of the volcano is breathtaking and being able to see it from your room’s window is priceless. Also, the place is kept very clean and the restaurant serves very good food at affordable prices. Overall it was a very good experience "

"Very clean room. Good location really close to the airport. Shuttle was prompt and frequent. Service was friendly. Some noise from planes flying overhead. Very few food options nearby. Overall pretty good, especially for an airport hotel. Traffic in the area can get crazy."

"The staff and accomodations was beyond our expectations. The best part of our 10 day vacation in Costa Rica. I would recommend this resort to anyone. The moment we stepped foot on the property we were treated to first class service. We will be back and look forward to staying another vacation at this amazing resort "

"Room was always clean, and the staff were amazing!!"

"Clean rooms, excellent service, beautifully kept grounds. Hot springs and resort was quiet and peaceful. Room is a bit dated but overall excellent experience. "