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"We stayed in one of the beautiful, cosy stream huts. Everything was comfortable and clean, and the thoughtful touches were greatly appreciated. The log burner added to the experience too."

"We always get given the furthest room away from reception and as I walk with a stick it is very inconvenient. "

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the...

"My wife and I had a wonderful stay at The Falstaff Hotel. The room was very clean, comfortable, and well maintained throughout our visit. The breakfast was excellent with plenty of fresh and tasty options each morning. Our favorite breakfast option was the avocado toast with perfectly well-done eggs — absolutely delicious and a great start to the day. The staff were friendly and welcoming, which made our stay even more enjoyable. We would happily stay here again and definitely recommend it to...

"Great Location, on the high street."

"The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean."

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar...

"Comfortable hotel with great carvery."

"Stayed in one of the lodges and found it very comfortable. "

"We thoroughly enjoyed our 3 night stay in this almost 8 century old hotel with Alice in Wonderland maze of hallways, tilted floors and lichen/moss encrusted roof tiles. Location is perfect, rooms quiet/clean, beds comfortable, staff kind and welcoming. "

"Everywhere was clean & tidy! Rooms were well comfy. Breakfast was great. Only stayed one night but all was great. "

"Fabulous location & staff who are very friendly and keen to provide a positive experience. "

"Nice "

"From the moment we stepped into the hotel we felt a very warm welcome from the staff who were really helpful and friendly. Special thankyou to Sam who checked us in and served our breafast."

"Breakfast was made to order"

"Great location, beautifully presented and delicious continental breakfast. The staff were very helpful. "

"Still waiting on on a booking thats gone wrong "

"It was one of the most pleasant stairs i've had in a long time.And the service was excellent and the breakfast.Simply wonderful"

"Really big and nicely decorated room which was spotlessly clean, friendly staff. Would absolutely return "