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"Clean room (apart from some marks on the carpet by the bed), staff were very nice and let me enjoy my full meal at the firepit restaurant although I was running late, amenities are great and you can enjoy the pool and gym until midnight!! 10/10."

"Room was spotless,staff very helpful in an informal way. Excellent food in the restaurant"

"Lovely room, helpful staff- a great experience "

"Nice hotel, good location and an excellent breakfast "

"Spotless room and all staff I interacted with were lovely! "

"Everything ok"

"Really enjoyed our stay professional and welcoming staff definitely recommend. The rooms are beautiful "

"The whole stay was lovely. The room was great. Clean and very comfortable bed!! Staff were helpful. Love the free mini bar ! Such a nice touch Breakfast was delicious and freshly cooked . Staff were helpful with veggie options and we had freshly cooked sausages! I can really recommend staying here . Thank you Jane"

"Everything excellent "

"Very convenient hotel near Kent university. We have stayed here twice now and nice breakfast and evening meal. Friendly, professional service."

"The room was clean and had everything we needed... The thing that made our stay extra special was the staff, they were polite, happy, courteous and generally just really lovely"

"accommodating, spotless, great customer service"

"Stuff are very competent and rooms are really nice and tidy. "

"Very"

"Staff were excellent.Room was clean.Had a wonderful time "

"Clean comfortable room Pleasant staff Fabulous breakfast choices Great position to easily carpark for 2 days, stay and walk all around Canterbury and see show at Marlowe theatre I think I found a gem"

"Room was lovely and clean, staff were very welcoming and helpful, breakfast was very good, choice of continental or full english."

"It was all so simple, the code was sent through via email for the lock box which contained a fob to get in the main door and key for the bedroom door. Claire was very helpful when we arrived. The rooms are lovely and spacious, comfy bed too! Breakfast was a continental spread and lovely start to the morning, the staff member was very courteous and friendly. All in all a good stay - thank you Bat & ball Xx"

"Room was great, the staff were amazing went above and behond expecially one lady who worked on reception for two of the mornings we was there really wish i knew her name, will 1000% be staying there again, food choise was good and tasted 😋 , breakfast choises were on point "