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"We just returned from a two week stay at this hotel and it was NOT what we expected. The hotel staff was not helpful or accommodating at all! We were there for two weeks and the cook was out three days during our time there and we were only offered cold cereal and toast for breakfast; that's after paying full price for the full breakfast program they offer! I would NOT recommend this hotel to anyone staying more than one night!! Our room was not cleaned when we asked them to clean it, and we...

"We enjoyed the pool and the breakfast"

"Fab stay! Very clean and tidy, staff couldn’t be anymore helpful, just a shame it was let down by the breakfast which wasn’t great"

"Excellent location next to the river, within walking distance to everything. The chilled drinking water in the lobby was a nice touch. The room was small but comfortable, but it had a peculiar smell, maybe just from the age of the building? Despite being on the ground floor, there were stairs up and down and an awkward corridor to reach it. The restaurant was overpriced for what it offered, but it was our first night and we were too tired and jetlagged to go out in search of food."

"Beautiful building and grounds. Staff were excellent, nothing too much trouble"

"Room was clean but the A/C was broken and the room was very hot, we were given a new room different floor with A/C. Restaurant on site was just okay for dinner, breakfast was good."

"We had a fantastic trip! This trip property and staff were amazing. They made my mom's birthday so special. The location is great with so many shops and restaurants close by, not to mention the castle. I would highly recommend!"

"Very clean, and location was excellent, right in front of the castle"

"Belter"

"Staff"