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"Property was not the cleanest, there was only 1 towel in the bathroom for showering. The patio was full of cobwebs, the planters had old dead flowers and the bar only had a couple of their beer taps working."

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Would recommend"

"Property was tired and the air conditioning was poor so the room was too hot to sleep properly"

"Handy fro Heathrow and Windsor. On site parking for £16.00 a day."

"Excellent overnight stay before a fight"

"A well located hotel set in beautiful grounds with good amenities for all ages. The hotel is spread across multiple buildings, and whilst it has ramps and lift access, if you have mobility issues you will definitely need to be nearest to the main hotel reception."

"Comfortable but a bit dated. Reception staff was great and friendly, lobby bar staff was friendly but slow and out of drink ingredients. Very convenient to the airport."

"The rooms were not great. The bathroom wasn’t fully clean."

"Central to Windsor and overlooks the castle, excellent location"

"Excellant hotel we loved every minute we was there lovely staff couldnt do enough for us food was lovely excellant location right by the river lovely garden to sit and watch boats go by wish we had stayed longer going back there as soon as we can."

"We loved the hotel but it would have been preferable if Expedia had informed us earlier that the hotel was undergoing refurbishment."

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...

"What we liked most was the beautiful and expansive grounds, gardens and amazing hedge features"

"If you're under 60 I don't recommend this hotel. I think they need to make it more obvious that its catered to over 60s mainly."

"Kenton was amazing with his directions and amazing help. Aswell as Jessica rogo who helped me out with my air conditioning problem. Both staff were exceptional and I’d definitely come back."

"Advertised as Family friendly so we booked an expensive 1 night stay. For myself my wife and my 4 year old daughter as it had a swimming pool. We were told when we arrived my daughter could only access the pool if she was 5. This was only hidden in the T&Cs and not flag until we arrived despite giving my daughters DOB. We were going to get a relatively early and restful night but the loud base and music until midnight put pay to that. Our room was facing the open door of the after venue and...

"Clean well organised helpful staff"

"What national park?"

"The room was clean and delightfully cool. The lack of overhead light at night was irritating. Checking in was a nightmare. Being older we struggled with the online check in. However, young families were struggling too. Despite help there were not enough people available to ensure ease of registration. Breakfast good. We were charged for parking. This, despite it clearly stating no cost at the weekend on the website and the in room Village news. This is illegal. I was refused refund. Overall a...