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"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"Breakfast was very poor quality, the selection was very limited and there wasn’t even a coffee machine available. "

"Excellente situation mais bruyant la nuit (proche de concert square donc selon l’orientation de votre chambre ça peut être un sujet) Personnel très accueillant et agréable. Très propre et correctement équipé. À Savoir pas de petit déjeuner sur place mais une kitchenette dans la chambre qui s’avère pratique."

"Very well maintained and very clean. All staff very friendly and helpful, would highly recommend and stay again!!"

"Lovely hotel but a bit dated. Needs some good cleaning and fixing up. Staff were okay but not as friendly as I would expect and the corridors and common areas weren't the cleanest (mainly dusty)"

"Wonderful hotel with great staff "

"Lovely hotel, reception lady was very helpful, Can’t fault it’s location right in the downtown area of Liverpool "

"Staff are helpful and friendly "

"Excellent hotel with friendly and helpful staff. Handy for Lime St Station and the City Centre. "

"Clean and spacious room. Helpful staff, at 24hrs reception. Free coffee at waiting area"

"Location was fantastic Breakfast could have been better"

"Very old fashioned hotel, needs a total revamp "

"Lovely hotel-needs abit of an update in the rooms.On arrival was greeted by a lovely lady on reception.Used leisure favilities again could do with an update.The older man on the leisure reception was rude."

"Clean "

"Gutes Frühstück mit frischer Auswahl. Freundliches Personal. Zimmer sauber und grundsätzlich mit einer guten Ausstattung. "

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."

"Lovely hotel"

"Would not stay again. £179 for a night. Images and reviews do not match experience. Needs a good clean. Rooms very very over priced. Breakfast cold and limited selection. Waiting for food to be cooked. No cutlery had to search. Staff cold and unwelcoming. No one speaks or checks your ok. Very cold unwelcoming atmosphere. Truly disgusting "