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"Overall very good."

"Very friendly staff on Reception and in the Restaurant. Hotel ideally located we will be back"

"I stayed in a Club Double which was well maintained and had the usual facilities for a 3 star hotel. I didn't use the gym but the swimming pool and spa facilities were easy to use and most pleasant. Close to the station, bus interchange and to the centre of Chester whilst not being right in the middle. The buffet breakfast was OK for a 3 star hotel but the quality of the coffee could be improved!"

"Great use of a magnificent building. The room was large, well equipped and spotlessly clean. The staff were friendly and only took eager to help."

"Great location and everything was great"

"good"

"Clean presentable room but some care and attention needed, as loose door handles and holders in bathroom. Pleasant stay with good facilities and friendly helpful staff"

"Room was clean and as described in description. Staff helpful and friendly. Great value for an excellent central location."

"A good location. Met our family needs. Clean room. Staff helpful"

"The outside hot pool and bar great...indoor pool chilly...jacuzzy great....treatment rooms rather stark and chilly....my room was ok...the hotel generally is good...but would benefit from more cleaning of door frames and paints...starting to be on the verge of looking tired...."

"The hotel is brilliant, location is fantastic especially if travelling by train. The rooms were clean, spacious and well stocked with tea coffe etc. and great to have a fridge in the room with bottle water. Great having proper milk in a bottle it is was a great addition. The staff are so welcoming and friendly. Food was superb in the restaurant and breakfast room"

"Staff always friendly and efficient. Stayed many times now and never disappoints. Room clean and very comfortable. Great position for all Chester has to offer👌"

"Dreadful shower! To operate it you have to climb into the bath and turn it on and get blasted by freezing cold water until the warm water arrives. Other than that things were good."