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"Lovely bar and restaurant and the staff were lovely."

"Really enjoyed our 2 night stay. Check in staff were really friendly and efficient. Great breakfast and lovely bar area too. Our room was lovely, overlooking the river. It was warm and with no air con the room was a little hot, but they had a fan and we asked for the window restrictor to be removed which helped a lot! Great location, less than 10 minutes walk in to the centre of Chester. Great stay and would stay again 😊"

"The location was good, walking distance to restaurants, pub, shops and near the Albert dock. I also appreciated the handwritten note from the staff. I find this very warm and welcoming. I just hope they have parking but they were helpful in terms of guiding us where to park. The discount code was also good."

"Clean room, staff helpful, breakfast fabulous and hotel light, airy and love the bar area."

"Recently upgraded large roomy suite, quite, good breakfast"

"Room was very big and clean with a huge window and a lovely view of the Liver Building . Reception staff were very helpful and pleasant. Nice bar with outside space and views ."

"Very comfortable room with everything you’d need. The room doesn’t have a fridge. Really lovely shower. Staff were very welcoming and helpful with any queries. Car parking is a bit frustrating I’m disabled and they were quite far away or if you could get a space the car needs to be moved quite early."

"We were very happy with our stay. When we booked it worked out cheaper than your standard travel lodge/premier inn so we where worried the images online wouldn’t match the experience but we where wrong! Sure the rooms could maybe do with a lick of paint but overall we were very happy with the apartment. The location was brilliant for being so close to the middle of the city, rooms where clean, staff where very friendly and the air conditioning was a dream with how hot the day was. One thing we...

"The location for both the waterfront and for Liverpool One was excellent. The staff were very professional yet friendly, the room lived up to expectations and the breakfast was varied and well presented."

"We were coming off the train and it was the closest hotel very convenient very easy. We were room only so can’t tell you about the breakfast but the price was amazing. We ended up getting two sweets which was perfect. Newly refurbished."

"Great staff very clean!"

"Lovely room, well appointed. The staff were really helpful and lovely. A great stay all round. No negatives whatsoever. Very convenient for the city but also for the motorway network. The spa was one of the best I've visited on a hotel site. Recommend highly!"

"Food was good in bar and breakfast excellent. Pool and facilities were great"

"Room was very hot. Made it hard to rest. Otherwise, a great place to stay. The hotel is in the middle of all the action. We loved the location. Breakfast was tasty. (Beyond their control, garbage trucks started picking up trash early in the morning. Very noisy.)"

"It's located in a really good area. Room was clean, hotel was quiet. I was there for a day, no complaints"

"Great location, close to Liverpool One and Concert Square. Room and hotel were clean, tidy and modern. Bed was soft. Only issue was no aircon in the room. We were there in the very warm period in Jun 26 and although they provided a fan in the room, sleeping was tricky in the heat."

"Great location, great room and friendly staff"

"While the Hotel is in a super location it is in need of updating. There was no drawers in the room to put clothes in and room157 had water dripping from a light fitting in the bathroom. This has obviously happened for some time as there was staining on that part of the ceiling. I reported this to reception as we checked out. There was no lu brush and we had to ask for another toilet roll as only one half used was provided. The food was average. Not somewhere we would stay again"

"It was OK. Bed was comfy but the room could have done with a proper deep clean. Bathroom although seemingly clean on surface smelt like wee and we had blood on our curtains (we didn’t see this until the morning) - we would have asked to have moved rooms if spotted when we checked in. We were just in a rush at check in to drop bags and get to a concert. Location is good."

"Excellent location, very clean room and all the staffs were very helpful. I had very squeaky set of wheels from my suitcase and was able to borrow a can of WD40 from maintenance to solve the issue. Very helpful!"