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"All good"

"We received a very warm welcome upon arrival from the reception staff. They were very helpful and friendly Our room was very nice and clean. The shower over the bath could do with upgrading The grounds are beautiful and although it was very busy with two weddings and and abundance of golfers there was plenty of staff to accommodate the demand. I would definitely recommend and stay again"

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"Great location, friendly staff, clean room, comfy bed. Very enjoyable stay. Would recommend"

"Excellent hotel near the centre of Durham, excellent buffet breakfast"

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"

"The breakfast was lovely, the staff were friendly and our room had parking right outside the patio doors which was a bonus."

"A very spacious room with comfortable beds. Perfect for our stop over in the area. Clean, polite helpful staff. Would definitely be happy to stay here again"

"Lovely bar area, lovely staff, great hotel, room clean and had everything you need"

"Great staff, breakfast suited us well and was tasty. Location was good with easy access to the A1 and great if you want to go to Beamish or other local sites like the Tanfield railway."

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again. "

"Very friendly and helpful staff. Large spacious well equipped bedroom with all the amenities that you would need. Maybe could do with a coffee table to eat your breakfast hamper off and a hook on the back of the bathroom door A wonderful stay and very good value for money."

"Room needed a little TLC, staff were excelrnt and breakfast was good."

"Good room for the price"

"Very warm so air conditioning in the rooms would be good"

"Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again."

"Very clean hotel, comfortable beds, excellent location if you are going to Beamish Museum"