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"Excellent location with a unique and beautiful building at sea front and staffed with helpful and friendly employees from reception to housekeeping. Mr. Cesar at the breakfast dining stands out as a very helpful and welcoming professional person."

"Very good"

"We loved the location we also booked an upgraded sea view room so we overlooked the pier with a wonderful sea view and view over the famous Eastbourne gardens. The only problem the hotel is such a large grade 2 listed building the the outside has suffered terribly and will cost millions to restore but at least its still open where others have been forced to close."

"La camera era senza aria condizionata e i vetri delle finestre molto sporchi che affacciavano sui tetti di palazzi di fronte. Il resto della camera era pulito e confortevole. Colazione ottima in bellissima sala con vista mare. Personale gentile e buona collocazione dell’albergo rispetto alla città."

"Clean room"

"Good price and location"

"This hotel is not fit for purpose Dreadful stained carpet Totally run down and in dire need of updating and refurbishment"

"Room was amazing very clean & staff very nice"

"Good"

"Great location"

"Even though our room wasn't ready 40 mins prior to check in our room wasn't cleaned to the standard you would expect, especially for a 4 star hotel. The headboard was dusty, the light fittings were dusty. There was mould in the shower cubicle. The floors were stained. The toilet was grim with discoloured porcelain at the bottom and under the rim. There was no toilet brush in the bathroom. The shower cubicle flooded which must be down to an uncleaned filter. The bathrobes were ridiculously small....

"Good good, staff very friendly"

"The pictures don't tell the whole story. We got a room with a sea view and that was the highlight. I appreciate that this place may be fine for some and that they try to keep things tidy, but for us the room was very cramped, not well cleaned and the bathroom was the space of about 2 phone boxes, shower included. I can't in good conscience say it met our expectations in any way except the view."