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"Lovely hotel, really comfortable bed, fantastic decor. Always stay here when in Leicester."

"​I am writing to formally lodge a complaint regarding our stay from May 15th to 17th, 2026. What was meant to be a relaxing family retreat resulted in severe distress, unacceptable hygiene failures, and unexpected financial costs. ​Upon a late check-in on Friday, our room was infested with moths and insects crawling on the carpet. The reception staff were incredibly helpful and professional, doing their absolute best to reassign us to the 7th floor. Disappointingly, this second room suffered...

"Great location but little noisy during the night."

"The staff were friendly, the setting beautiful, the pool clean and relaxing and the breakfast set me up to have a lovely stay. "

"The hotel in general was very good. Just personally, we had a few issues Our main issue is that the hotel. It's so big with long hallways and lots of steps, considering we have a child in a Pram and lots of luggage it was so exhausting to carry everything from the car park to walk across to the hotel. And then find your room. Its hell of a long walk with steps. When we arrived, they gave us a room on the top floor with loads of steps, and the windows barely opened. So we complained and changed...

"Nice looking hotel. Rooms really nice , bed comfortable, nice bathroom with good shower pressure. Decent wifi speeds. Full English breakfast, loads of choice, we'll presented. Would recommend if you're playing at Dusk till Dawn poker club, 15 min drive away. Loads of parking"

"Would stay again"

"Noisy, no good noise separation between Hotel rooms, my room had a door leading to another room and it was not locked as I would have expected."

"This is a superb hotel but I think your experience depends very much on the room you choose. The grounds are vast and various accommodation built on a hill, with reception in the beautiful main hotel whilst the restaurant and pool are higher up. Buggies are available to take guests around and the views can be spectacular. I originally booked a cosy double without thinking about the importance of the view. Although thoughtfully placed on the ground floor to aid my mobility, the room overlooked a...

"The lift was broken so the service lift was the only option. However the landing areas were 'behind the scenes' and poor quality. I did not much care for the long black hairs stuck to the walls of the shower from a previous guest. Clearly not a good cleaning regime. The shower has my pet hate. The shower controls are behind the door. You can't use them without being inside it and it is too small to avoid getting the inevitable blast of cold water that is living in the pipes before whatever...

"Clean, affordable and very close to everything you need"

"Very nice hotel with good facilities. Good room, although a fridge & safe in the room would have been useful. Staff were excellent & food in the restaurant and at breakfast was very good."

"Great hotel! Great room and service. Super close to the city center"

"Superb gaff , friendly staff and great location . Discounted parking for £14 across road"

"The property is clean, well appointed and quiet."

"Expected a little more from Hilton given the price. Room was clean and tidy but very basic. Leisure facilities were great"

"Stayed here many times, but my god , please consider installing air con for the warmer months and also a fridge in the rooms would be a great idea. Breakfast was good as always, a pint was a little bit pricey compared to nearby pubs, but all in all , it’s a great location and a nice hotel."

"Lovely property, nice rooms and good facilities for kids. Swimming pool, games room and outside tennis and football court. Good selection of food in the restaurants and at breakfast."

"A relatively quiet hotel, just far enough from access to the main A1. The room was clean with a comfortable bed and basic tea coffee facilities. Good for an overnight stop"

"Rooms are out dated and not clean "