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"Air conditioning was fine"

"Breakfast was ok but poor quality ingredients. We had a terrible dining experience. Starter ok - We waited one hour for our mains. My salmon served on a bed of rice was so dried out it was inedible. Looked like it had been left under the heat lamp for ages. Crispy and very dry. You could lift the whole dish up in one go - horrible. My partners cod loin wasnt any better and his veg was actually black and burnt. Amazed they actually served it to us. Four of the desert items were off the menu and...

"Overall stay was OK. Have been many times before and would go again. However, not sure if unlucky with the room on this occasion. The toilet was very slow filling after flush. Kettle leaked water making it unsafe to use, so didn't use it. Fridge was difficult to open due to door leaning towards floor and needed to prop it up. Would make sure I'm in a different room if I stay again."

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "

"It was a pleasant location for our stay. We enjoyed our room and the breakfast was very good. "

"Room was fantastic clean and spacious plus very warm at night, the check staff were very friendly and helpful and even arranged a taxi for me The morning breakfast was the best I’ve had in a long time at any hotel again clean and friendly staff "

"Best breakfast we have had in a hotel in many years We had an executive room , highly recommended."

"Excellent hotel, my go-to every time I’m in Leicester with work. Rooms great, comfortable bed, amazing shower. "

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"The desk staff was amazing!"

"The gym was amazing as well as the front desk staff"

"Clean hotel, with pool taken care. Good health facilities (jacuzzi, sauna, big pool, gym, etc) included in the price. Breakfast was good, plenty of English breakfast items, including gluten free and vegan. Free parking available. "

"excellent hotel. recommend upgrading to the exec room well worth it "

"Even though I booked a single room it still felt very small considering what I'd been charged and the bathroom was tiny. Bedroom had no window so felt a bit like a prison. Bathroom window had a blind but no blackout curtain, and the bathroom door had a window, so light from outside streamed into bedroom and woke me up earlier than I'd planned. Had to put towel over bathroom door to block out light. Not enough room to hang clothes in wardrobe because there was a fan and an ironing board in the...

"The pool was quiet, relaxing and enjoyable. We used the sausa, steam room and the jacuzzi. The staff were hard working and amazing. Just like to say a big thank you to Raul, and Esha in the restaurant who made our dining experience very enjoyable and Chris in the bar who kept us entertained with him good humour and quick wit. We will definitely be back again soon!! "

"Great spot, good room. No issues "

"Parking is expensive for overnight using ncp"

"Bin in rooms should be emptied daily."

"Bed not wide enough for the headboard so couldnt reach light switches"