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"Bonne ambiance "

"My husband and I vacationed at this hotel on October 21-27, 2024. And from the very beginning, we were in for a lot of disappointments: 1) they checked us into a room with cigarette butts and the smell of cigarettes. 2) they changed the room, but now it had a broken toilet wrapped in red tape. 3) the website says that there is a choice between 4 a la carte restaurants, but in fact we came on the very first day and were told that there was no choice and they could only enroll us in a fish...

"The front deck service needs to be improved. Overall great place but front deck service is from 3 star hotel. They promise just to make you feel they do something but totally ignore your request "

"Fantastic staff, excellent club lounge. Great waterpark."

"Overall it was a great experience…cleanliness & staff & food was excellent. Sad there was a cover charge in the 2 other restaurants other than the buffet, pub & Neptune bar!!(closed in the evening we believe) We are from Canada so all other All Inclusive resorts we have visited include EVERY restaurant. We filled in the questionnaire on leaving…a positive would be padded sun beds…we only lay out for 20mins during our whole time there😢 We were visiting Friends from Uk staying at the...

"Good "

"Amazing hotel, amazing view great tech. Would love to stay here again next time I’m back to Dubai. "

"Si 👍"

"ممتاز"

"Hotel staff were great but the room needed TLC . We booked a room with Haram view but we got a corner room with a crane obstructing. Saying that we arrived at 8am and they accommodated us sttaight away with our room. So all good. Breakfast was very nice spacious and a good variety with staff teady to help. "

"The photo shows it’s on the beach-it’s not. It’s in a bad part of town twenty minutes drive from beach "

"This was a fantastic hotel but as all the amenities were not open I think the price could have been a little cheaper."

"Lifts take 30 minutes to come. They should have it sorted , having just a sky masalla is not enough to run the hotel . "

"I enjoyed my time here very much, with nice views, delicious food, great accommodation and service fulfilled my trip at Alula."