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"Terrible experience. Not worth it"

"When I asked for the final bill with receipts, I noticed that, I was charged twice for some restaurant bills."

"All of the staff was extremely nice and very helpful. The amenities were top tier. The food was delicious. We enjoyed the pool, spa and beach access. Lots to do, didn't have to stray too far from the hotel. All in all it was a great place to stay on vacation."

"Donte’ made sure u never have to leave the pool to go and get a drink !! Shout out the shedonte aka Donte’ !!! All servers and bartenders was awesome !!!"

"The beach was amazing. The room was always cleaned well the food was good But ran out of certain alcohol on day 2 of our 14 day stay. A lot of staff and definitely customer service on the front desk did not give eye contact. It made you seem a burden, not a guest Definitely most staff only provided a 3 star experience This was a 6/10 resort. We will definitely go to the Bahamas again, but not to this resort.."

"Staff is not helpful, not friendly at all. room is smelling sweat. We like the location is close to everything and walkable."

"The friendly staff."

"The staff was incredibly helpful but I have to share that when I was getting on the elevator with my two small children ages 9 and 3, the elevator doors began to close and even as a stepped in to push open the doors they continued closing. Understandably this frightened not only me, but my two kids. When we went downstairs to notify the staff of what could've been a horrific situation they shared that someone had notified them of a burning smell near the elevators and that they were conducting...

"The room, surrounding, beach and pool where well-kept and maintained. However there isn't much to do outside the compound as it is away from local shops and downtown. Generally friendly staff, although I did had a distasteful phone interaction with one receptionist while reporting an incident in our room, but after insisting that it has to be dealt with, management stepped in and rectified it. Overall My wife and I had a good and relaxing stay."

"Loved the beaches and the aqua adventure"

"Unfortunately, our trip at Sandals was extremely disappointing. We experienced poor housekeeping, mildew odors, no drinks or working phone in our room for days, cold food and long waits at the restaurants, inconsistent service, and a serious pool incident involving a black substance that ruined personal belongings and caused us to avoid the pool for the rest of our stay. The entertainment was also very underwhelming. We expected a luxury experience from Sandals, but unfortunately, this stay fell...

"Nice staff will always return"