"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."
"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."
"The room and lobby were clean, and the hotel’s close proximity to Numazu Station made getting around very convenient. Breakfast featured some delicious local seafood, which was a great highlight of the stay. I would absolutely recommend this hotel."
"The room and lobby were clean, and the hotel’s close proximity to Numazu Station made getting around very convenient. Breakfast featured some delicious local seafood, which was a great highlight of the stay. I would absolutely recommend this hotel."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service!
The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.
Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service!
The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.
Amazing stay experience with the breathtaking view of Lake Kawaguchi and the magnificent Mt. Fuji from your room literally in and out.
The room was tidy and spacious with the ceiling tall window and the comfortable terrace sofa. The staff and the service was very friendly, approachable yet has a first class detailed hospitality. The property was highly designed well on how you spend the time in both in the room and in the woods by the nature. Definitely recommend for any group if any age!!
Amazing stay experience with the breathtaking view of Lake Kawaguchi and the magnificent Mt. Fuji from your room literally in and out.
The room was tidy and spacious with the ceiling tall window and the comfortable terrace sofa. The staff and the service was very friendly, approachable yet has a first class detailed hospitality. The property was highly designed well on how you spend the time in both in the room and in the woods by the nature. Definitely recommend for any group if any age!!
Elisa
Reviewed October 31, 2020Reviewed October 31, 2020
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Beautiful, charming and peaceful onsen stay. We enjoyed delicious authentic meals and truly unique onsen facilities. Wonderful hospitality, you feel like you have stepped back in time. Perfect if you’re looking for a relaxing and authentic cultural ryokan in Japan.
Beautiful, charming and peaceful onsen stay. We enjoyed delicious authentic meals and truly unique onsen facilities. Wonderful hospitality, you feel like you have stepped back in time. Perfect if you’re looking for a relaxing and authentic cultural ryokan in Japan.
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Irene
Reviewed February 18, 2024Reviewed February 18, 2024
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
Bryan
Reviewed October 13, 2026Reviewed October 13, 2026