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"Friendly staff and good food at the restaurant."

"Room was perfect in all areas, polite and professional Staffing, standard breakfast. "

"Spacious room complete with 2 easy chairs and a table. Bay window offered clear views up and down the Tyne....sort of like being in a cruise ship cabin."

"Excellent breakfast good choice,room was ideal on the first floor "

"Amber at reception was top notch - I got a very friendly and cheerful welcome, helping me to settle in with a complimentary visit to the leisure centre. Chilled!"

"Modern, centrally situated hotel. Room was clean and bright, bar served generous portions of freshly made food. Staff were friendly and attentive. Good option for a short stay. "

"Really friendly hotel. Lovely bright open reception area and bar/restaurant. Fabulous modern rooms with little extras to add to your stay. Great choice and quality for breakfast and a great location with fab views over the Tyne."

"The room I was in felt dated, no control over room temperature or air conditioning, lighting was pretty dim within the room too and the view was onto a main road."

"Room was clean, staff friendly and breakfast was excellent "

"Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good "

"Friendly staff, nice and quiet room with an excellent breakfast. Location is very convenient for the airport."

"Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return."

"Gr8 hotel always stay here when visiting family."

"Best location for train station"

"Clean room "

"None"

"Huge thank you to Angela at breakfast for going above and beyond to get me some decaf coffee that took my allergy into account. "

"Excellent hotel and facilities. The reception staff we’re fantastic and level of service was great. Bags taken to room on arrival and shown to your room and time taken to explain everything within"

"Good location close to city centre. Big car park on site (£10 charge). Room very basic. Sink blocked in bathroom straight away. As hotel is quite big, room quite far from reception "