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"Amazing staff, good security , very good hospitality from everyone"

"We were made very welcome on arrival and because it was our wedding anniversary, we were given a voucher for complimentary drinks at the bar. The hotel is central meaning we could walk from the hotel in a matter of minutes. It was everything we wanted for the purpose of our visit to Birmingham."

"I liked the hotel in terms of its central location in Birmingham, its cleanliness and helpful staff. I think the breakfast was fine but not the best. I was also surprised that anyone can use the lifts without needing to swipe their room card key. I think this needs addressing for security."

"Fabulous surroundings. Staff helped our disabled child with breakfast and accommodated him with food items that weren’t on the dinner menu. Enjoyed the indoor pool but had to pay extra. Rooms clean and good powerful shower. Would recommend."

"Nahe der veranstaltungs Arena und Flussläufen zum Bahnhof"

"The staff are lovely, the room is very clean and the complementary breakfast was delicious"

"Nice hotel, great location for the RSC, reasonable parking costs. Stayed in the Ophelia suite, the furniture was a bit tired but very clean. Good price. Would stay again"

"Lovely hotel, and kind staff. Breakfast is very nice, A halal option would be wonderful. Thank you for a lovely one night stay."

"It had everything I needed. Very convenient. Lovely shower, TV, free internet. Although the room was facing the main road, it was very quiet inside. I slept like a baby. Will definitely use it again in future. 👍"

"The room was clean but a little small. Unfortunately the room was not serviced on Monday 24th August which was annoying. The staff were all very helpful and smart and cheerful. The breakfasts were very good"

"Good value for money and great location. However, the air conditioning was broken in the room and the window didn't open so it was very hot in there."