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"The hotel needs to give clear heads up to the guest with car about clean air zone charges of the city in order them to prepare it ahead of their trip."

"Amazing!"

"Good stay"

"Couldn't fault it."

"The best Hotel in Birmingham. Staff go above and beyond, excellent shower, comfy bed, spotlessly clean, super service and perfect breakfast. What more could you need. Can't wait to return, such a treat."

"Tolle Lage. Gro"

"Quiet and very easy to check in..convenient to trains,buses and tram"

"Great location, very friendly/helpful staff. Clean room with comfy beds. Excellent choice for breakfast. Would definitely stay here again."

"Breakfast buffet unhelpful. No personal service"

"The Belfry trades heavily on its famous name, but the experience doesn’t justify the premium price. My room was clean but very dated, with no air conditioning and only a noisy fan that made sleeping difficult even before the real issue started. The biggest disappointment was the late-night noise. Guests drinking on the terraces created a constant level of shouting and disturbance that was completely at odds with what you’d expect from a luxury golf resort. I booked expecting a peaceful night...

"I assumed I would be staying in a hotel reflective of the pictures shared, however our actual accommodation was in some of the side rooms, in a building that was definitely worse-for-wear. Most of the services that we had expected to be part of the amenities came with an extra charge - from using the gym and pool, to changing rooms because our fan was broken in the middle of a heatwave (they ended up giving us another fan for free). The staff we interacted with were nice and polite, but I got...

"We had a great stay"

"Great hotel great location everything in walking distance. Staff very friendly and helpful couldn't fault them at all! Biggest disappointment was there was no lift, I had a a 16month old and had to carry buggy up stairs to second floor. When I booked I wasn't made aware there was no lift. I managed, many of the staff offered many times to help carry buggy upstairs for us. I recommend this hotel."

"Lovely hotel, beautiful restaurant, excellent breakfast and staff."

"One elevator was down the entire time, then on the last day the second broke too. The entrance is in an alley that is dirty and usually has people loitering or sleeping in it. Street was boisterous at night and we were seven floors up. Would not feel safe here as a solo traveler. Great access to train station and very affordable, but I can’t say that I recommend it."

"Very clean and great staff. The breakfast was lovely. Nice to find out that the meat from the brasserie is all halal, which meant I had a steak on our second night. Also the ravioli dish was wonderful too. Loved the food. The spa facilities are fantastic and not busy. Other guests were perfectly pleasant, didn't experience any issues considering we were the only non-white couple there and my wife dresses modestly. We spent an afternoon there across the various rooms. A few hours relaxing in...