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"Absolutely fantastic stay from start to finish. Gabriela on reception made our trip super special in her attitude towards us. Friendly, professional and extremely welcoming. She is a total gem, Hyatt hotels, hold on to her! Solely based on our interactions with her I have recommended your hotel to many of my friends and family, several are planning to visit Birmingham and stay with yourselves. Thank you Gabriela!!!! I was travelling with my 12 year old daughter for our first special night away (3 older brothers were left at home) and she didn't want to leave the hotel and has already made me promise to bring her back. Our room was amazing, plenty of space, and spotlessly clean! We paid extra to have access to the club room and it was well worth it. The atmosphere in the hotel was so relaxing and inviting. Breakfast was fresh and gorgeous. The doorman (unfortunately I didn't get his name but know he has been there well over 12 years) was so friendly. The girl (again didn't get her name) in the spa was lovely. Thank you to all, we will definitely be back sooner rather than later. Would and have highly recommended your hotel to everyone!"

"Lovely hotel, great facilities and helpful staff "

"Very good."

"Excelent"

"Very easy walk from New st station and an easy walk to Arena "

"Lovely hotel. Ideal for the Utilia Arena. Would definitely recommend "

"Excellent hotel so convenient for everything "

"Friendly and very welcoming staff. Rooms comfortable and quiet. Will definitely use again. Takes only 10 minutes to walk to Resorts World Arena (recently opened knew access)"

"What makes the Link Hotel so special: All of the staff are great people without exception and this includes maintenance and cleaning staff. Really, they are helpful, friendly and responsive to any issues you may have. Here is a case of 5 star staff in a 3 star hotel. Special mention to Harry, Emily, Denise, Monique, Romana, Steph. Joanna on cleaning and Mark + Ashley on maintenance. Oh, and yes, the rooms are clean and even though the bathroom extractor fan didn’t work in our room, everything else was great. One of the Best breakfast buffets we’ve encountered anywhere. Would I stay here again? Without a doubt."