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"Nice property, pool facilities are excellent but you do need to book to use them which isn’t advertised that clearly. Overall a nice hotel, quite corporate style but has everything you need!"

"Good location. Staff are friendly and helpful. Room is clean."

"Top notch stay all around. Beautiful hotel, friendly staff, and location was central to everything. One piece of advice: we made the mistake of booking spa treatments with Thermae instead of the Gainsborough - we should definitely have booked with the hotel. Their facilities were far superior to Thermae's! Highly recommend!"

"Beautiful property located in the heart of The Cotswolds. Great staff, well appointed rooms and lots of Cotswold charm throughout. Food at The Crown was delicious and the included breakfast was a bonus. Easy to get a taxi or Uber into nearby Cirencester. Would definitely recommend!"

"Heel mooi hotel, grote verzorgde kamers, het ontbijt is een aanrader."

"We spent 10 minutes here - was a surprise for my partner . But we both got a surprise at the disgusting room we was allocated . Still awaiting a refund Pictures tell the story room 118 5 star hotel really ??????"

"Very nice hotel in brilliant position very near to all attractions. The staff were very welcoming and friendly, especially Sally such a joy to be round. The breakfast was excellent and staff very professional when serving. Room very good, clean and comfortable. Will definitely stay there again when next in Bath."

"Clean room, very friendly staff, great location!"

"Nice but basic rooms. Reminded me of a travel lodge bedroom. Hotel itself lobby and restaurant lovely, nice touch with the free snacks Staff are lovely Has paid parking which is rare in Bath However don't feel as though it should have been so expensive"

"Lovely centrally located with very friendly staff"

"Rather slow and complicated check in process. This hotel requires a credit card holding payment of £30, which they claim is normal practice. Not something I've come across so don't agree, but compelled to do so. It would help if the card reader actually worked! Breakfast and room both adequate given the price."

"Excellent staff, amenities, delicious foodstuffs"