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"The room was very clean and had great internet. The staff was very helpful and gave us great ideas of things to do."

"Rooms are very small and they are bot suitable for two people at all. Bathroom and toilet very tiny and there is no air circulation in the room I felt breathless "

"Booked a double bed and found a twin had been allocated. Otherwise, room comfortable size but windows were unnaturally sealed. Eating area was shared with lounge unfortunately, as the furniture was totally unsuited for breakfast eating. This debacle will prevent any future stays. TV's in lounge were built into the pillars and permanently live. They need replacing as the screen display was worn out. "

"We had a Very lovely stay. staff were super kind, helpful and Informative. Fantastic location."

"Very lovely hotel, good location- kind staff"

"Hotel was ok walls were easy to hear through"

"Lovely view of the lake from our room. Room was spacious. Cleaning lacked attention to detail - there was dust on the shelves by the kettle. The shower gel had been watered down. I wouldn’t eat in either of the restaurants if I stayed again. Food was overpriced for what it was. Breakfast was very busy and only one coffee machine for decaf coffee so had to wait quite a long time to access the machine Staff were friendly. "

"Perfect location to the Roman Baths and downtown. Near lots of restaurants as well."

"Lovely stay, staff really make it, they do everything for you to ensure you have an enjoyable stay. Ideal location just opposite to Bath Spa station, close to roman baths, bath Abbey, all the shops etc. Hotel has a lot of history so does have creaky floors and you can hear some movement from others but was all ok for us. Great breakfast, full English and continental. Large walk in shower but did take some time to warm up, but when did the pressure was good. Tea and coffee facilities in room and...

"Great hotel. Lovely location, v quiet and peaceful. Staff very helpful. "

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags...

"A lovely hotel staff friendly, very clean and quiet. Our room was comfortable and spacious. Great breakfast . Will definitely revisit."

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"Enjoyed our stay there . Breakfast was nice "

"Breakfast was outstanding!!! Parking not applicable. Staff was one of the best that we have ever encountered at any hotel. Lily and Nella made us feel so appreciated and welcome "

"The hotel was ok. The room was very small and stuffy. Shower not warm in the morning. Location is good for Bath"

"Was expecting spa use"

"Traditional old establishment with many original features. Clean room, breakfast good, staff very polite and helpful. Having parking in bath was a plus. The location is also good proving the opportunity to walk down to the town, with the option to walk back or take the bus which stops right outside the door. Will we return - YES"