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"We had a superior room which was a good size comfortable bed very clean. Staff were helpful and pleasant. Wardrobe a bit small, we had a recycle section in bin, which is great but would have been helpful to state what items were best for this section. Very enjoyable stay would happily use again."

"Basic and easy for last minute stay as our train back to London was too late. Very basic but clean. Warning that windows don’t open. We paid “extra for window” that doesn’t even open. "

"perfect location; clean, comfortable room; perfect breakfasts"

"Beautiful decor love the aircon central location for train tour buses shopping and restaurants"

"I love the spa and breakfast here, one of my favourite hotels. "

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Lovely hotel. Great location. The bathroom needs a revamp tho and the room was sooo hot with no air con. "

"Lovely old English hotel. Great staff, very helpful and an excellent location. As far as English hotels go it was very nice and enjoyed our stay there. A very good breakfast clean room and comfortable bed."

"Lovely place! Receptionists were delightful, breakfast was a nice little continental vibe and the rooms were exactly what you need super clean and comfortable "

"Beautiful place, spa and pet friendly. "

"heerlijk ontbijt, heerlijke locatie, zeer vriendelijk personeel, heel net, ruime kamers, lekker eten, goede spa en prachtige tuin. We hadden een geweldig verblijf !"

"A lovely hotel staff friendly, very clean and quiet. Our room was comfortable and spacious. Great breakfast . Will definitely revisit."

"We had a wonderful stay in this hotel. The only slight annoyance was that we couldn’t get the air conditioning to work, so had to sleep with the window open, which meant that the gulls woke us up quite early in the morning. We were celebrating our birthdays and the hotel gave us a lovely plate of cakes to honor this! We skipped paying for breakfast because there are so many wonderful bakeries in Bath and the breakfast was on the pricey side. I still wouldn’t hesitate staying here again! "

"Property a little tired but very clean and staff are very nice. Rooms functional we were upgraded to a beautiful view, only complaint the hearing was in a timer and the room was very cold. They gave us an electric heater which took the chill off. "

"Tv in room did not work Curtains dirty Staff really helpful and friendly "

"Great stay and very clean room"

"Was expecting spa use"