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"Room quiet and well appointed. Bathroom excellent and comparable to 5/6* offerings. "

"The room was compact but modern, stylish, comfortable, clean and totally functional. Oat milk and decaf coffee in the room. The were no windows, but I knew that when booking. Efficient staff - check in took 21 seconds! Great location. I went to a concert at Komedia, which is next door. Wetherspoons etc nearby."

"Good selection for breakfast. Housekeeping needs attention. Staff are kind and knowledgable"

"My wife and I thoroughly enjoyed our stay. The rooms were clean and well maintained, the staff were friendly and welcoming, and the location was excellent with plenty to see and do nearby. We would happily stay here again."

"Amazing customer service in a very well run and efficient hotel. The hotel is beautiful and very comfortable. The staff are exceptionally good and make for a very welcoming atmosphere. I wouldn’t hesitate to stay here again ."

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

"Friendly staff, clean and comfortable room, and although the bathroom seemed a little worn it was very clean. Breakfast was ok. The rooms we had were an upgrade from the ones we booked, I think. The hotel was situated in a lovely area, with walking available along the river and the canal, and a couple of villages close by, containing decent pubs and restaurants. I would stay there again."

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Perfect location in the middle of everything. Lovely room and staff."

"Great location, clean and comfortable but with the loudest, squeekiest floorboards I've ever heard!"

"Lovely hotel, Some staff very welcoming - the bar man and the waiter at breakfast went above and beyond. The room however was very warm and we could not get the air conditioning to work - even with the window open it was unbearable. The bathroom sink was a bit limescaley for my liking in what is classed as a high quality hotel. Overall the stay was lovely"

"Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising."

"Beautiful manor house converted to a hotel. The garden grounds are breathtaking. Staff and service excellent. Food delicious. "

"Friendly and professional sfaffs. Good location, working distances to the city centre. Well maintainted building."

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but...

"Booked a last minute stay and didn’t want to leave. Everything was perfect with the most lovely staff."

"A lovely breakfast , first class!"

"Good value."

"Our room was huge and the bed was very comfortable. It is easy to find and staff were very nice. There is very little parking so keep in mind you have to park a few minutes away but can unload in front of hotel. We used the Waterloo lot! It was $10 a day. We didn’t do breakfast because it was $35 L but there is a nice coffee shop next door!"