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"Upgraded to better room, staff were great, perks for being a gold member, pool excellent. Overall brilliant and will be returning"

"The room is best described as a hotel pod! Very tiny, best suited for solo travellers for sure! Not suitable for tall people lol as our room at least was only 6 feet wide and the bed was the full of it. The bathroom did not have a closing door so no privacy at all for someone using the bathroom. The glass sliding door does not fully close. The room was clean. Staff were friendly. The “exterior” picture provided is not the outside of the hotel, it is not even close. This hotel is next to a five...

"Great location, helpful staff who know what they are doing and are happy to help. Great hotel thoughtfully managed."

"Solo female traveller, it was clean & comfy. Best nights sleep I’ve had in a while actually. Bit of a pain paying for car park in morning rather than at check in as it took a while for internet to connect. Car park is a squeeze but again not a major issue. Staff were lovely too."

"For the price, the hotel did not stand up to other properties. Very little in the way of dining. The AC in our living room did not work. Maintainence came but didnt fixed it, left a fan insteas. Temperature was at the consistent 27 C our 3 day stay. Parking off site. Location of hotel was near points of interest and restaurants. Staff was helpful."

"The room is a bit dated and very hot"

"Sehr liebes Personal und gutes Frühstück. Im Hotel ist viel Teppich verlegt. Der Parkplatz gegenüber vom Hotel ist auch gut."

"I am extremely disappointed with this experience. I booked a junior suit and it is not a Marriott quality. Because I have a pet, they didnt want to give us a newer renovated suit. The room they gave me is in the basement and thats exactly how it feels. You could hear the people on the street all and and all night. The room is dark, dungeons, hot, and humid. We killed at least 5 bugs/flies in the room. The shower was dirty, the cups were placed on wet, wrinkled paper indicating they are...

"The vibe was everything. The host took us in right away and was so accommodating! We had a late dinner that was unbelievable!!! Can’t wait to come back :)"

"We visited again after a few years to celebrate our anniversary at the hotel we got married in. We arrived early via the park and ride bus which stops outside and left our bags at reception. When we returned, check in was quick. The room was lovely and spacious and the shower was great. Breakfast was lovely. We will definitely return."

"Was a very comfortable and welcoming ;delightful stay….The location of the hotel is excellent and very convenient ….Breakfast was delicious and very varied …coffee was excellent I will definitely come back"

"Initially some issues with the room where we raised it with the front desk and was moved promptly to another one. Spa and Pool in need of renovation, the outdoor is also in need of some love. Bar staff extremely slow outside, to the point it was quicker to go inside and order rather than waiting. Really good location, and the hotel could do so much better with some a bit more care and attention to the property and service. Will be back and hopefully it'll be improved!"

"This is quaint old hotel, very reasonably priced, so we weren't expecting modern luxury. It is super convenient for the railway station and close to all the things you want to see in the city. We wanted to drop our bags off early, and the desk staff could not have been more helpful, and he was very friendly for our whole visit. Our room was smaller than some of the other ones we saw, but fine for us. All in all, we were very happy with our choice."

"Great hotel, beautiful building. Appreciating the hotel is family owned, it could do with a little modern tlc TV didn’t work in the bedroom for channels 1-4. Extractor fan in the bathroom didn’t work, towels are quite old, Check your dinner bill, we had 3 bottles of wine added to the bill but we’d only had 1 £25 bottle. We were being charged for 2 x £45 bottles we’d not had. When we called to get the tv satellite sorted in our bedroom it was the waiter and head waiter who attended our...

"We arrived late after a stressful journey and the hotel couldn't have been a better antidote. The room service was excellent, the food genuinely good, and the bath alone was worth the trip. The bed was incredibly comfortable and the surroundings were beautiful. We didn't get to experience everything the hotel has to offer, but what we did was enough to make us want to come back and do it properly. A genuinely restorative stay."

"We stay here often and never disappoints"

"Hotel and facilities great value for money, Restaurant expensive for dinner, and steak disappointing but breakfast great and good value for money."

"Great hotel, location and staff were wonderful, would stay again!"

"This hotel is a good option for a weekend away. Our room was clean, comfortable, and had everything we needed for a pleasant stay. Breakfast was okay, although it could be improved by offering more savoury options and a wider selection overall. Overall, we had a nice stay"

"Set in a wonderful location. Close to Frome. Helpful team. Hotel a bit dated but lovely gardens and room."