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"Amazing time at Apex! Customer service and hotel were superb. Definitely make time to use the pool!"

"The housecleaning staff forgot to clean my room for three days. I was offered a complimentary coffee for this oversite. The laundry service has a 25 pound minimum charge. The desk receptionist didn't know that. The hotel needs better management."

"Clean room comfortable, good breakfast. Staff generally friendly and helpful. "

"Nice location but the outdoor rooms could do with some updating."

"We particularly enjoyed the thermal baths and sauna facilities. However, access was limited to a few morning and evening hours unless guests paid an additional £70 per person, which was disappointing for a hotel of this category and price point. The restaurant and bar areas felt rather uninviting and never encouraged us to dine or spend time there. More significantly, we found the staff to be noticeably unfriendly and unwelcoming throughout our stay. This stood in stark contrast to the warm and...

"Good spa hotel handy for touring the area Food very good Staff very friendly Only down side poor parking and needs more electricity charging points"

"Nicely decorated with very helpful staff and clean well maintained rooms. My only complaint is that the standard room we were given was very small...too small for 2 adults. Had we been staying more than one night, we would have asked to be moved."

"excellent location"

"Love this hotel stayed a few times it’s just so beautiful."

"Amazing stay, great room. Fantastic breakfast! Definitely recommend"

"Lovely friendly and welcoming staff"

"Beautiful hotel with lovely grounds and an excellent spa area. The room was comfortable and fortunately the weather wasn't too warm, as the air conditioning wasn't working during our stay. There was also a persistent clicking noise from the air vent system near the room entrance, which was quite annoying, especially at night. Aside from those issues, we had a very pleasant stay and found the hotel to be well maintained and relaxing."

"Super hotel great room great food great staff what else do you want!!"

"We booked the hotel primarily because it has a few customer car parking spaces round the back. The location was good and the building historic, having been designed by Isambard Kingdom Brunel, when it was called the Royal Station Hotel. Our room was a little tired but fine for our needs. It did not look like any of the photos on the website. The hot water supply was a little reluctant, taking well over a minute to arrive in the room. Even though the hotel was directly opposite the train station...

"Beautiful garden , great staffs , formal dinner is delicious . Everything is perfect , we LOVE Bath Priory. 10/10 recommended!"

"Great hotel and great location"

"This hotel is a good option for a weekend away. Our room was clean, comfortable, and had everything we needed for a pleasant stay. Breakfast was okay, although it could be improved by offering more savoury options and a wider selection overall. Overall, we had a nice stay"

"Had to wait 10mins for a table on both mornings. Breakfast was a buffet style which was not well replenished and out of items. Pretty disappointing choice of self serve items for a hotel of this rating."

"We stay here often and never disappoints"

"Stayed many times, beautiful hotel. Food amazing, comfortable bed, large rooms and bathroom. Very peaceful sleep. Cirencester is a fabulous town to visit. One of my favourites."