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"Everything about the hotel was better than expected and the dog treats and bowl was a lovely touch. The staff not only made us feel welcome but also our dog. Absolutely fantastic stay"

"Lovely hotel in a great location "

"Hello the room was nice however it would be nice to have slippers staff were lovely bathroom could be cleaner some towels had black marks on them "

"Great location, convenient to city centre and especially Birmingham New Street. Quiet hotel."

"Beautiful hotel. We had a nice view of the cathedral and Ferris wheel and the bar is great. "

"Le chauffage par ventilation n' a pas fonctionne pendant les 3 nuits que j' ai passees a cet hotel bien que j' aie signale ce probleme a l- accueil le premier jour. Ce n' etait pas agreable la nuit et le matin."

"Excellent"

"Great hotel /staff and location "

"Super friendly staff, very accommodating, and even went above and beyond to make our birthday guest feel welcome with a message and balloons. Bag drop was offered, and they even dropped some balloons in the room for us as to keep the surprise."

"Great stay, will definitely be back. "

"Reception staff fantastic "

"Lovely spacious room unfortunately shower was very poor .Breakfast was amazing great selection. Downside you have to pay £13 parking per day !!we have always had free parking in hotels as a guest ."

"Lovely apartment "

"Way too much construction at this time "

"Good location , nice & clean with friendly staff."

"Got a young kid in tears after planning our stop here especially for the pool, no mention of “no kids allowed” in the pool on the website. Please update your advertising of the pool as a tantalizing “rare find” for families who won’t have access to the pool, as we only spring for this fancy place for that reason. "

"A shame breakfast not cooked to order. Impressive dining room, just avoid tables on a through- route. Well staffed all great at up-selling. Had a room in the main house which had difficult access to the bathroom, especially at night. (Three narrow steps up). Check in/put very smooth. Comfortable lounge areas"

"Room was always kept clean"

"Great location. Would stay there again. "

"Clean hotel, staff friendly, room comfortable, good value."