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"Conveniently located, modern and well appointed."

"Clean spacious room and friendly staff. I would stay here again as the hotel was well located in the city centre. "

"Really nice breakfast and ordering hot items from the menu."

"Beautiful hotel and the rooms are the perfect size. What stuck out for me was the comfortable bed and waterfall showers. Centrally located"

"価格に見合うサービスでした"

"Quite disappointed. Took a little longer than expected with check in. Appreciate it was after 11, however, the bar was still operating and thus noisy. I enquired if there was an event due to the volume. Check in team asked if I had been before, I explained I had not but then had to keep asking about amenities eg when and where breakfast took place and how to find the lift to the bedrooms. Room was comfortable but again noisy from other guests partying until 3am. Arrived at breakfast later than I...

"Great service from walking into the hotel to walking out. A big 5 star"

"Room very clean and tidy the air conditioner worked fine and food was lovely "

"I did not stay at the property, so I cannot comment on the rooms or facilities. However, I was disappointed with the customer service I received when trying to resolve a genuine booking issue. Despite contacting the hotel promptly, explaining medical circumstances, and offering to pay any difference in price to move the booking to available dates, no flexibility or goodwill was shown."

"Staff was cooperative and professional Overall, It was a great experience"

"Out stay was very good indeed."

"Perfectly placed for all amenities. Beautiful building full of character. Lovely room and large bathroom with bath and separate shower. Would definitely stay there again"

"Great hotel near everything lovely breakfast and great banter in the bar"

"Wonderfull hotel will stay again"

"Staff friendly and helpful. Our bedroom needed a USB socket and decor was clean but tired. The windows in our room had not been cleaned for a good time, whilst at the hotel entrance they were clean. Two seats in reception doorway were damaged giving a poor first impression. I feel that the £5 per night car park charge should be refunded for resident guests. Overall decor needs an update as it appears to show little or no recent investment in this hotel. Restaurant food was good and staff very...

"The room was clean, and breakfast offered a wide variety. The staff was helpful, and the spa and swimming pool were well kept. I would go there again."

"Location. Friendly staff."

"Our experience at the hotel was just fine. I would not call it an “experience.” We booked it be sure our friend dreamed of staying here for his birthday. The spa was nice, and the bathroom in the room was nice. The food was terrible. And besides staff being nice, the service was terrible."

"Clean room, central location."