Find hotels near El Rey Ruins, Cancun from AED 291

"The room, the beach, the pool—everything was good except for the service at the restaurant. I had paid for breakfast, but they made me wait a long time, telling me I hadn't paid for it. It was exhausting."

"This is by far the most luxurious and beautiful resort in the hotel zone of Cancun. Amazing staff, Alexander, Ari, Santiago, and Santiago 2.0 were the best! Can’t forget Diego. So many things to do at the resort, no need to leave. We loved our stay and it was so hard to leave. Dinners were fantastic and the customer service was more than excellent. Thank you for an amazing vacation Hyatt Secrets Mirabel."

"Got raped on the beach by 2 men while 4 attacked my boyfriend, told staff and concerige. Nothing was done, nobody cared. Completely unsafe hotel"

"It was beautiful and peaceful. Very clean, pleasant, respectful staff. No improvement needed."

"Amazing all of it "

"It was great the food was average, the staff was great"

"The food lacked variety, and the restaurant service was disappointing. On day three, my room key stopped working. I went to the lobby to resolve the issue, but after being given a new key, it still didn’t work—ultimately wasting an hour of my time. At checkout, there was no acknowledgment or even a simple “thank you for your stay,” which felt unprofessional. Additionally, the spa was not worth the money and did not meet expectations."

"No coffemachine in room, not sufficient water bottle provided to room, resturant booking is also limited only 2 hr allowed"

"This resort was awesome, from the look to the cleanliness, down to the service, ten out of ten for me. I have no complaints and no issues with anything. I loved it and I will definitely be back "