Find hotels near Museo Maya Trailhead, Cancun from AED 314

"The pools were nice the lack of bathrooms was a concern one for the entire beach area and pool areas there was one in the lobby area one one the 6th floor pool adults only area none in any of the restaurants they were very crowded the rooms were nice all the staff were very nice they did a very nice job of keeping the area clean"

"V"

"Too many kids, they let them go into adult only areas. "

"Room was very clean everyday"

"Yes"

"The property is immaculate. Very well kept, extremely clean and staff was extremely helpful in all matters. The food....well, your not going to starve, plenty of food but keep a open mind, its different than the states, not bad just different."

"Five star the mentioned employees. Mercedes in the Buffett restaurant. She was amazing and very helpful. Carlos on the beach was amazing with all the assistance with chairs and umbrellas. Bonnie served. Bartenders were all nice and friendly. Each runners that would bring you drinks were amazing. The parts that were not good. The spray that they put in the air is so toxic. Everywhere smells moldy and musky. The place has mold. When you get off the elevator the smell of lacker that I believe is to cover up the mold smell. The next huge complaint is the pushy upsell ALL the time. Restaurant no reservation but they can put one in just for you for a $150 dollar wine. Or go check out our other resort bc of the complaint of no where to seat unless you get up early to go save a spot. Upgrade your room for another $100 dollars a night. I bought the Preferred package. NOT worth the money. "

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve your chairs. Great entertainment in the outdoor theater and fun entertainment and activities pool side throughout the day. Room service was handy but food wasn’t great. The hot tub in our room was disgusting and jets shot out rusty water but friends had a hot tub in their room that worked great so I guess we were just unfortunate. Overall stay was pleasant. "

"The staff were just lovely people. Friendly, accommodating, and helpful. The beach is fantastic. The room service menu could use some work however. While the breakfast menu was good, we were unimpressed by the mid day offerings. The facilities were lovely. Only real complaint was the music at the poolbar. I come to the beach to hear the sound of the beach and the occasional kid laughing or screaming. But listening to amplified music on the beach is a big no no. "