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"Stayed with a friend via work. We had room 211. A twin. Arrived pretty much on 1500 at check in time. Staff were flat out and we were asked to wait 15 mins for our room to be ready. Not a problem. Wed have waited. But what was amazing was the offer of a drink whilst we waited. After travelling 4 hours, this was gratefully received. All staff we came across were superb, humorous and very friendly. The room Was spacious, clean and tidy. Tv a little small if you’re going to be in the room but we weren’t fussed by this as we were heading out for work drinks and food. Shower was amazing powerful and hot. Nice view from the Maggie bay window too. Bar was a good area with TVs if you wanted them. Good selection of drinks. Hotel very convenient for town and the sea front. We’ll be returning for sure. Thank you . Mr cantwell "

"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"Great location in Exeter. Very friendly and yet very professional staff. Good breakfast. Good value for money."

"We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities."