"I have never written a review before, but for this experience, I had to. I'm a single mother traveling with twin 14 year old boys. I wanted an all inclusive stay so that I could relax and never have to worry about feeding my boys-- there would always be food and I would never have to worry about spending because everything was already paid for. This trip cost me 5k for only 4 nights. When we arrived, starving, after traveling all day with delays, etc., we were told all the restaurants were booked. You had to go on the website each day to book for the following night-- book at 6pm for the following night at 6pm. If that was completely booked (which it was EVERY NIGHT OF OUR STAY), then you try again at 7pm, etc. Each time, BOOKED. I could not believe it. I just did not want to worry about food and so now we had to take cabs to restaurants to eat! So all that extra work and extra money for us to eat on vacation after having paid for an all inclusive stay. Also, our bathroom flooded and I asked a maid at the front desk, along with the man behind the desk, to please make sure our bathroom was mopped. They said they would handle it. They didn't. The maid seemed happy to do it but then it didn't happen. It was crazy! There was nothing relaxing about the stay. As a single mom, having spent 5k to work harder than at home and to spend above and beyond what I expected, the trip was a major fail. The pool was pretty, the beach was nice, but the ability to eat was not as advertised."