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"The bed was absolutely horrible. The mattress should have been changed some time ago. There was a big sag in the mattress. I expected a lot more from the hotel given the high cost of the room. One of the employees acted as if we were trespassing and followed us around...not sure why. The woman who checked us in at the front reception was excellent - which is why the hotel rating is not lower."

"Breakfast menu was limited, parking was fine, we were given a room for disabled person though we werent when i spoke to staff about it he claimed it was dual use .The gym area is quite small so feels very tight with few persons and the pool area has no jaccuzzi our stay was for leisure not going to go back again except if work relàted."

"Staff were very helpful. All day Dining Menu not much variety especially if you spend more than a couple of days."

"Only about 20 minute bus ride from the airport and bus stop only a minute walk away. Bus number 703 takes you to and from and only costs 3 pounds. Hotel was overall nice for a night or 2 stay. "

"My room was large, well heated, clean and quiet. Staff were friendly & helpful. There was plenty of parking. Food was nice at dinner and breakfast."

"Clean room but no lift and the place is in need of a refresh. "

"Good location, spacious family room, attentive and friendly staff"

"Good experience "

"Beware of hotels that book large conference groups. There were two large groups, one that partied outside our window until midnight. We could not access our original rooms as the lift was broken and my 89 year old mother could not go up the stairs. The receptionist was more interested in checking out the split ends in her hair than she was in trying to accommodate us with new rooms. When they finally did give us rooms, we had to haul five suitcases, a car seat, a two year old and my Mom in her walker by ourselves. Disgraceful. "