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"Very polite informative staff"

"We had an amazing stay! Our room was clean, spacious and we had a great view of the eye. The location is very convenient to a lot of major attractions in London. We also ate breakfast at the restaurant-food was good and service was great! Highly recommend this hotel! "

"Friendly, responsive staff. Nice room. Excellent location."

"The staff was phenomenal. I got to the hotel at noon and was able to check in about 3 hours early which was wonderful after a 10 hour flight. The staff continued to check in with me throughout my stay and were very helpful. The hotel itself was clean and comfortable, the bathroom was so nice! And the location was great. Highly recommend "

"Concierge was veey cool"

"This hotel met all our needs with a clean room and fresh bed. Staff was very helpful. "

"The best location. It is located to the major attractions and the underground "

"Great modern hotel, comfy room and bed, cleqning service. Excellent customer service and staffing. Walking distance to restaurants, bars and sightseen. Great rooftop with an amazing view to the City, music “DJ” and excellent cocktails and appetizers. Tower Hill metro station right in the corner. I will definitely stay in this hotel. "

"Wonderful location, beautiful hotel and the staff was so inviting! "