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"Beautiful, comfortable and classic furnishings Great service. Very welcoming. Great central location to everything in London. We stayed at several comparable high end places on our trip and all had coffee machines in the room. The Ritz does not. A small but Important omission I believe. "

"Good size rooms, comfortable bed, decent breakfast, great staff "

"booked via Expedia with conformation, hotel had not accepted booking .. whole family 11 left on street trying to get another hotel ... "

"Restaurant “Crab” has supposedly great reputation. It was mediocre at best. Server (and apparently cook) didn’t know difference between two fish on “special of the day.” Ordered Sea Bass-got Bream!! Included breakfast buffet was ok but I suspect no staff member has ever walked through it. Cups and plates on tables but food on buffet other side of room - no plates or cups on buffet. When asked, waiter said “they’re on your table.” Lots of Verrrrrrry strong coffee but no cups. Water for tea...

"Door to bathroom was broken. We were finally moved to another room but the room should never have been released by housekeeping initially. Original room faced major construction. I think hotel tried to get rid of the room because it was “ prepaid”. Our friends checked in at the same time and were given an upgraded room ( they didn’t prepay)"

"always stay here when visiting bradford as easy walk to everything and parking on property "

"No access to WiFi. No parking. No breakfast. No outlet in the bathroom. Bathroom mirror is the only one in the entire place. Kitchen filthy and muggy smelling. Second bed has no blankets and dirty coverless duvet was on the floor in the closet. Sheets were clearly not washed as they had hair and dirt in feet area. Instead of putting tacky mints out why not wash the sheets? Closet space was a standing nylon thing they fell over when touched it. We stayed one night out of the two booked, only...