"Really nice hotel to stay in and so close to Universal Studios ( very convenient location). The room was very clean. Staff is very friendly and helpful. They have a coffee, cappuccino and a hot chocolate machine located in the lobby area. Also a Bevi water machine with electrolytes, zinc, vitamins and choice of sparkling water. Definitely a game changer not having to look for Starbucks in the morning. The parking is currently $25 a night. Several reasons I am giving a 4 Star this time and not 5....

"The toilet kepts getting clogged. The website says there is a kitchen. There is no microwave and the fridge barely works. We asked for clean towels because we stayed 2 nights and we had to wait a few hours. Then it said they had breakfast on the website but when we checked in it said no restaurant/closed. We got really upset and the next day I see they updated Expedia that there was no breakfast. Then the lady wanted to charge us for the parking space but it was full. She even said she couldn't...