Find hotels in Gulf Coast of Mexico from AED 120

"This resort is in dire need of renovation. The room was basis. The couch had stains. No shower door to prevent water from getting everywhere. The toilet had low pressure. Took at least 3 flushes to get anything down. The pool looked nice. The restaurant was pretty good. Just slow service. This resort is primarily for Spanish speaking guests. It was low cost. Not all inclusive. "

"Great time"

"Our stay at the Ocean Riviera Paradise was great! The resort itself was well maintained, and I liked the feel and set up of the place. The staff was great, and the dining experiences were good. I would say what made our trip exceptional was our butler Alan! He definitely went above and beyond! Any requests that we had he took care of, and always just checking in to make sure we were always ok. That was greatly appreciated so definitely special shout out to Alan!"

"Food was delicious with lots of variety. Very well kept property and buildings. All of the staff were friendly, helpful and enthusiastic. TV reception was poor and bed linens could have been upscaled, but not a deal breaker. I would return anytime."

"Excellent staff. Great amenities. Good food options and some amazing evening entertainment shows! Overall great experience! "

"Very good resort and stay for their rates Huge area Various amenities Nice pools Not that great beach, although very accessible, but needs a lot of work, NO CLEAR WATER!! Many restaurants and options, food is fine, Cancun quality anyway! Best option if you are traveling through expedia, you will get all the perks your are promised and for free. Brenda (supervisor) at check in and check out, was the best ever!!!!"

"The hotel was exceptionally clean"

"Dear Team, I am writing to escalate concerns from my recent stay at GR Solaris Cancun Resort, which fell significantly below expectations. 1. Room Allocation & Handling (Primary Concern) Despite booking a king bed, we were given two small double beds. No resolution was provided. We were asked to check out at 11 AM and wait until 3 PM for a new room—forcing us to wait 4 hours with valuables, which is unacceptable. 2. Misleading Lagoon View The lagoon view room had a completely blocked view. Expedia images appear misleading. 3. Food Issues Very limited vegetarian options; customization took excessively long. 4. Slow Service Service across the resort was consistently slow. 5. No Drinks at Closing No beverages were served near closing time. 6. Missing Basic Amenities No dental kit available; we were asked to purchase one. 7. Room Key Issues Key malfunctioned repeatedly despite multiple fixes. 8. Shuttle Mismanagement Asked to be ready at 2 PM; shuttle arrived at 2:20 PM. The travel agent was unhelpful and rude. This delay risked missing our flight. Overall, this experience was frustrating and not aligned with expected standards. I request a prompt response with corrective actions and appropriate compensation."

"The staff was super kind and helpful. We thought the food was good, not sure what other reviewers complained about. The property is 20 years old so you notice a little wear and tear but most of all it was great. Rooms were spacious for family of 4. Our only complaint was they do try to upsell a lot and join infinity group or buy spa services. Overall it was a wonderful stay and I would recommend for families."