"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"無料で提供してくれる、お菓子、ドリンク、お酒が思った以上に良かったです"

"温泉、ビュッフェが良かった"

"tranquil setting walkable to art museums, lovely indoor/outdoor onsen, outstanding food, kind staff"

"スタッフの皆さんが一生懸命で、心温まります。貸切露天風呂に脱衣スペースがないので、スリッパが水浸しになりました。貸切露天風呂は、屋外で時期的"

"Very short walk from the Yumoto station, staff were kind and helpful, clean room, breakfast buffet was wonderful, we enjoyed the onsen. Everything was great. We’ll definitely stay there again. "

"部屋は綺麗で、スタッフの対応も素晴らしかったです。 "

"Room was spotless, staff very helpful"