"I had no clue it would cost £30 just to park here overnight. That was only the beginning of a very disappointing experience at Premier Inn Heathrow. When we arrived on the reception floor, there was nobody there to welcome or guide us. Coming from North America, I’m used to hotel guests being treated like valued patrons when they arrive. Here, it felt like you were simply expected to figure everything out yourself. What really shocked me was being told I would have to pay £15 to check in at...

"Breakfast was good"

"We had room 238 I THINK and it was a quad room, but it was super tight. It was the smallest of the room we stayed at in our England trip. We stayed in all Premier Inns in our 14 day trip throughout England and this one, the room was super small. However, the location, location, location made up for it. AND not all rooms are small. I traveled with my sister and her family whom also got a quad room and theirs was a normal room like the rest we’ve stayed at. This hotel has the Paddington station...

"Great location when you are planning to use public transportations like buses and subways."

"Our room was not in the best shape. The carpet was filthy. Property seems run down."

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